HotStore

FAQ's

Welcome to our Frequently Asked Questions (FAQ) section. Here you can find answers to commonly asked questions about our products, services, and policies. If you don’t find an answer to your question, feel free to contact us – we’re happy to help!

They are created directly by our team, and you are the only users

Join the telegram channel to get access to discounts and rewards, discounts are also obtainable through the rewards path and wheel of fortune!

We provide a total of 24h warranty for any problems related to the account except if you have changed passwords, or had the account bugged with VPN or strange accesses

We do not accept refunds, at worst you will be provided with spendable credit on our site

We have many on the way, register on the telegram channel to be updated on all the news
 
To get in touch with support after making a purchase, you can use the built-in ticketing system. Simply visit the contact page to submit your details and we will get back to you ASAP.
 
They need to contact customer support via the form on this page or through our Telegram profile.
They need to contact customer support via the form on this page or through our Telegram profile to arrange how the credits will be used.
One credit is obtained upon registration or with each purchase.
Technical support is active 24 hours a day. It typically takes up to one hour to respond to all your requests.